Tuesday, September 19, 2023

Google’s AI assistant can now read your emails, plan trips, “double-check” answers


A robot swearing to tell the truth with its hand on a bible.

Enlarge (credit: Getty Images)

On Tuesday, Google announced updates to its Google Bard AI assistant—its version of ChatGPT—including integration with Google apps (such as Gmail, Docs, Drive, Google Maps, YouTube, and Google Flights) and a feature to double-check Bard's answers against web content. It also added language support for over 40 languages.

Notably, Bard's new "double-check button" has been designed to provide a counter against confabulations where Bard produces inaccurate information or makes things up (a concept often called "hallucinations" in the AI field). It's a public admission that Bard often lacks accuracy and isn't a dependable factual reference. Here's how Google describes it:

Starting today with responses in English, you can use Bard’s “Google it” button to more easily double-check its answers. When you click on the “G” icon, Bard will read the response and evaluate whether there is content across the web to substantiate it. When a statement can be evaluated, you can click the highlighted phrases and learn more about supporting or contradicting information found by Search.

To use the double-check feature, users can click a small "G" logo below Bard's results. Bard will search the web and highlight sentences in its output that match affirmatively with a green highlight. Bard statements that contradict Google Search results get a peach-colored highlight. From our experiments, the double-check button reinforced some statements but did not always catch logical flaws in its output.

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