Since the launch of ChatGPT in late 2022, experts have debated how widely AI language models would impact the world. A few years later, the picture is getting clear. According to new Stanford University-led research examining over 300 million text samples across multiple sectors, AI language models now assist in writing up to a quarter of professional communications across sectors. It's having a large impact, especially in less-educated parts of the United States.
"Our study shows the emergence of a new reality in which firms, consumers and even international organizations substantially rely on generative AI for communications," wrote the researchers.
The researchers tracked large language model (LLM) adoption across industries from January 2022 to September 2024 using a dataset that included 687,241 consumer complaints submitted to the US Consumer Financial Protection Bureau (CFPB), 537,413 corporate press releases, 304.3 million job postings, and 15,919 United Nations press releases.
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