Monday, January 29, 2024

ChatGPT is leaking passwords from private conversations of its users, Ars reader says


OpenAI logo displayed on a phone screen and ChatGPT website displayed on a laptop screen.

Enlarge (credit: Getty Images)

ChatGPT is leaking private conversations that include login credentials and other personal details of unrelated users, screenshots submitted by an Ars reader on Monday indicated.

Two of the seven screenshots the reader submitted stood out in particular. Both contained multiple pairs of usernames and passwords that appeared to be connected to a support system used by employees of a pharmacy prescription drug portal. An employee using the AI chatbot seemed to be troubleshooting problems that encountered while using the portal.

“Horrible, horrible, horrible”

“THIS is so f-ing insane, horrible, horrible, horrible, i cannot believe how poorly this was built in the first place, and the obstruction that is being put in front of me that prevents it from getting better,” the user wrote. “I would fire [redacted name of software] just for this absurdity if it was my choice. This is wrong.”

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